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Terms and Conditions

Last updated: July 2026

These Terms and Conditions, also referred to as the “Terms,” govern your access to and use of ImprintSEO’s website, applications, dashboards, APIs, integrations, software, and related services collectively referred to as the “Service.”

The Service is operated under the name “ImprintSEO” (“ImprintSEO,” “we,” “us,” or “our”).

By creating an account, purchasing a subscription, connecting a website, or otherwise using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of a company, agency, client, or other organization, you confirm that you have authority to bind that organization to these Terms. In that case, “you” includes both you and the organization.

If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.

You may not use the Service if:

  • You are legally prohibited from receiving the Service.
  • Your previous account was terminated for a serious violation.
  • You are using the Service on behalf of an organization without authorization.
  • Your use would violate applicable sanctions, export-control rules, or other laws.

2. Description of the Service

ImprintSEO provides tools that may help users:

  • Research and organize content ideas
  • Generate AI-assisted content
  • Create briefs, outlines, titles, metadata, and articles
  • Manage content workflows
  • Connect and manage WordPress websites
  • Create, edit, schedule, and publish content
  • Monitor publication status
  • Track SEO or content performance
  • Collaborate with team members
  • Use supported third-party integrations

Features may vary according to your subscription, account type, region, or technical availability.

We may add, modify, limit, suspend, or discontinue features as the Service develops. We will provide reasonable notice where a change materially reduces the core functionality of a paid subscription.

3. Account Registration

You must provide accurate, complete, and current account information.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Restricting access to your account
  • All activity performed through your account
  • Keeping your email address and billing information current
  • Ensuring team members use the Service lawfully
  • Promptly notifying us of suspected unauthorized access

You may not share a personal login between multiple users unless your plan expressly allows it. Team members should use separate authorized accounts where available.

We may request information necessary to verify your identity, authority, organization, or payment method.

4. Connected Websites and Accounts

The Service may allow you to connect WordPress websites, analytics services, search-performance tools, and other third-party accounts.

By connecting a website or account, you confirm that:

  1. You own it or have permission from its owner.
  2. You are authorized to provide ImprintSEO with the required access.
  3. Our access will not violate another agreement or policy.
  4. You have obtained any legally required permissions from clients, users, authors, or other parties.
  5. You understand the actions the Service may perform with the permissions granted.

You authorize ImprintSEO to access and interact with connected services as necessary to perform your instructions.

This may include reading site information, creating drafts, editing content, uploading media, scheduling posts, publishing posts, updating metadata, and retrieving performance information.

You are responsible for reviewing the permissions granted to ImprintSEO and removing access that is no longer required.

5. Website Credentials and Security

You must use secure connection methods supported by the Service.

You may not provide credentials belonging to another person without authorization.

Although we use reasonable security measures, you remain responsible for:

  • Maintaining backups of your websites
  • Restricting administrative privileges
  • Using secure passwords
  • Enabling available multi-factor authentication
  • Reviewing activity performed through connected accounts
  • Updating WordPress, plugins, themes, and hosting software
  • Protecting your own devices and network

ImprintSEO is not responsible for losses caused by insecure, outdated, misconfigured, or compromised systems outside our reasonable control.

6. Customer Content

“Customer Content” means content, data, instructions, prompts, keywords, documents, images, links, website information, analytics data, and other materials you submit, upload, connect, generate, or publish through the Service.

As between you and ImprintSEO, you retain ownership of your Customer Content.

You grant ImprintSEO a worldwide, non-exclusive, limited licence to host, copy, process, transmit, modify, display, and use Customer Content only as reasonably necessary to:

  • Provide the Service
  • Complete your instructions
  • Maintain security
  • Prevent abuse
  • Provide support
  • Improve Service reliability
  • Comply with applicable law

This licence ends when the relevant Customer Content is deleted from our active systems, subject to reasonable backup periods and legally required retention.

You confirm that you have all rights and permissions necessary for us to process Customer Content.

7. Responsibility for Published Content

You are solely responsible for reviewing and approving content before it is published.

You are responsible for ensuring that published content:

  • Is accurate and not misleading
  • Does not infringe copyright, trademark, privacy, publicity, or other rights
  • Complies with advertising and consumer-protection laws
  • Includes legally required disclosures
  • Does not contain defamatory or unlawful material
  • Complies with search-engine and platform policies
  • Is appropriate for its intended audience and industry
  • Does not include confidential or personal information without authorization

The Service may offer automated publishing. Enabling automated publishing does not transfer editorial or legal responsibility to ImprintSEO.

You should establish an appropriate human-review process before publishing content generated or modified using the Service.

8. Artificial Intelligence Features

Certain features use artificial intelligence or automated systems.

You understand and agree that:

  • AI-generated output may be inaccurate, incomplete, outdated, offensive, duplicated, or unsuitable.
  • Similar or identical output may be generated for other users.
  • Output may contain factual, grammatical, legal, or technical errors.
  • AI output does not constitute legal, financial, medical, tax, or professional advice.
  • You must independently review and verify output before using or publishing it.
  • You are responsible for determining whether generated content can lawfully be used.
  • ImprintSEO does not guarantee that generated content is original, copyrightable, non-infringing, or free from third-party claims.

Do not use AI features to make high-impact decisions about individuals in areas such as employment, lending, insurance, housing, healthcare, education, or legal services without appropriate human review and lawful safeguards.

9. No SEO or Business Guarantees

ImprintSEO provides software and workflow tools. We do not guarantee:

  • Search-engine rankings
  • Indexation
  • Organic traffic
  • Leads or sales
  • Advertising revenue
  • Backlinks
  • Content acceptance
  • Search-engine visibility
  • Specific financial or business outcomes
  • Protection from search-engine updates or penalties

Search engines and third-party platforms control their own systems, policies, rankings, and algorithms.

Past results, projections, scores, suggestions, and estimates do not guarantee future performance.

You remain responsible for your content strategy, publishing decisions, technical SEO, website quality, and compliance with applicable platform guidelines.

10. Acceptable Use

You may not use the Service to:

  1. Violate any law, regulation, court order, or third-party right.
  2. Publish unlawful, fraudulent, deceptive, defamatory, or infringing content.
  3. Generate or distribute malware, phishing pages, spam, or malicious code.
  4. Gain unauthorized access to a website, account, system, or network.
  5. Circumvent security, usage limits, subscription restrictions, or access controls.
  6. Scrape, crawl, or extract information from the Service except through authorized functionality.
  7. Reverse engineer, decompile, copy, or attempt to discover the Service’s source code, except where such restriction is prohibited by law.
  8. Resell, sublicense, rent, or provide access to the Service except under a plan that expressly permits it.
  9. Impersonate another person or misrepresent your identity or affiliation.
  10. Upload content containing viruses or harmful components.
  11. Interfere with the stability, security, or performance of the Service.
  12. Use automated means to create accounts or generate abusive levels of traffic.
  13. Use the Service for coordinated misinformation, harassment, exploitation, or illegal surveillance.
  14. Process sensitive personal information without a lawful basis and appropriate safeguards.
  15. Remove copyright, trademark, attribution, or proprietary notices.
  16. Use the Service to create competing models or products through systematic extraction of output or platform data.
  17. Encourage or assist another person in violating these Terms.

We may investigate suspected misuse and suspend or terminate access where reasonably necessary.

11. Subscription Plans

Certain features require a paid subscription.

The available features, limits, billing frequency, and price will be displayed when you subscribe.

Plan limits may include:

  • Number of websites
  • Number of users
  • Number of generated articles or words
  • AI usage or credits
  • Publishing limits
  • Storage
  • Analytics history
  • API usage
  • Integration access

You may not bypass usage limits by creating multiple accounts or using technical workarounds.

Unused allowances or credits do not carry forward unless expressly stated.

12. Billing and Automatic Renewal

Paid subscriptions are billed in advance on a monthly, annual, or other stated basis.

By purchasing a recurring subscription, you authorize us and our payment processor to automatically charge the applicable subscription fee, taxes, and other disclosed charges using your selected payment method.

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

You are responsible for:

  • Keeping billing details current
  • Paying applicable fees and taxes
  • Reviewing invoices and receipts
  • Cancelling unwanted renewals before the billing date

If payment fails, we may retry the payment, limit features, suspend access, or terminate the subscription.

13. Price Changes

We may change subscription prices or plan limits.

Price changes will generally apply from your next renewal date after reasonable notice. Continued use after the new price becomes effective constitutes acceptance of the revised price.

Price changes do not affect charges already paid for the current billing period.

14. Free Trials and Promotional Offers

We may offer free trials, discounted subscriptions, credits, or promotional plans.

Promotions may be subject to additional conditions and may be modified or withdrawn where permitted by law.

Unless otherwise stated:

  • A free trial may convert automatically into a paid subscription.
  • You must cancel before the trial ends to avoid being charged.
  • Only one trial may be used per person, organization, payment method, or website.
  • Creating multiple accounts to obtain repeated trials is prohibited.
  • Trial features and usage limits may differ from paid plans.

The applicable checkout page will control if its promotional terms differ from this section.

15. Cancellation

You may cancel a subscription through your account settings or by contacting support@imprintseo.com.

Cancellation stops future renewals but does not normally provide a refund for the current billing period.

After cancellation, paid features will remain available until the end of the current billing period unless otherwise stated.

You are responsible for exporting Customer Content before your access ends.

Cancelling ImprintSEO does not remove content already published on connected websites.

16. Refunds

Except where required by law or expressly stated at checkout, subscription fees and usage charges are non-refundable.

We may consider refund requests involving:

  • Duplicate charges
  • Demonstrable billing errors
  • Unauthorized payments reported promptly
  • Extended Service unavailability directly caused by ImprintSEO

Requests must be submitted to support@imprintseo.com within 30 days of the charge.

Failure to use the Service, forgetting to cancel, dissatisfaction with AI output, changes in search rankings, or exhaustion of usage credits will not automatically qualify for a refund.

Replace this section with your actual refund policy before publishing.

17. Taxes

Prices may exclude GST, VAT, sales tax, withholding tax, or similar taxes unless stated otherwise.

You are responsible for applicable taxes, except taxes imposed on ImprintSEO’s net income.

If you are required to withhold tax, you must provide appropriate documentation and, where legally permitted, ensure that ImprintSEO receives the full invoiced amount.

18. Third-Party Services

The Service may rely on or integrate with WordPress, payment processors, AI providers, hosting platforms, analytics services, and other third parties.

We do not control third-party services and are not responsible for their:

  • Availability
  • Security
  • Accuracy
  • Policies
  • Pricing
  • Features
  • Content
  • Changes
  • Suspension or termination decisions

Your use of third-party services is governed by your separate agreement with each provider.

A third party’s modification or discontinuation of its service may affect ImprintSEO features without creating liability for ImprintSEO.

WordPress and other third-party names and marks belong to their respective owners. ImprintSEO is not affiliated with or endorsed by them unless expressly stated.

19. ImprintSEO Intellectual Property

The Service, excluding Customer Content, is owned by ImprintSEO or its licensors.

This includes:

  • Software
  • Source code
  • Interfaces
  • Workflows
  • Databases
  • Designs
  • Documentation
  • Logos
  • Trademarks
  • Text
  • Graphics
  • Templates
  • Proprietary prompts and systems
  • Analytics and aggregated insights

Subject to these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for your internal business or personal purposes during your subscription.

No ownership rights are transferred to you.

20. Feedback

If you provide suggestions, ideas, feature requests, or other feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation.

This section does not give us ownership of your Customer Content.

21. Confidentiality

Each party may receive non-public information from the other party.

The receiving party will:

  • Use confidential information only for the purpose for which it was disclosed
  • Apply reasonable measures to protect it
  • Disclose it only to personnel and service providers who need access and are subject to confidentiality obligations

Confidential information does not include information that:

  • Becomes public without breach of these Terms
  • Was already lawfully known to the receiving party
  • Is received lawfully from another source
  • Is independently developed without using the other party’s confidential information

A party may disclose confidential information where legally required, provided it gives notice where legally permitted.

22. Privacy and Data Protection

Our Privacy Policy explains how we process personal information.

You are responsible for ensuring that your use of the Service and Customer Content complies with applicable privacy and data-protection laws.

Where you submit personal information concerning another person, you confirm that you have an appropriate legal basis and have provided any required notices.

Additional data-processing terms may apply to customers that require a Data Processing Addendum.

23. Service Availability

We aim to provide a reliable Service, but we do not guarantee uninterrupted or error-free operation.

The Service may be unavailable due to:

  • Maintenance
  • Updates
  • Security incidents
  • Hosting failures
  • Third-party outages
  • Internet or network problems
  • Events outside our reasonable control

We may impose reasonable usage or technical limits to protect the Service and other users.

Unless a separate written service-level agreement applies, uptime statements are targets rather than guarantees.

24. Beta and Experimental Features

We may offer beta, preview, early-access, or experimental features.

These features may:

  • Be incomplete
  • Contain errors
  • Change without notice
  • Produce unexpected results
  • Have lower availability
  • Be discontinued at any time

You use beta features at your own risk. They should not be relied on for critical production workflows without appropriate backups and review.

25. Suspension and Termination

We may suspend or terminate access where we reasonably believe:

  • You violated these Terms.
  • Payment is overdue.
  • Your use creates a security or legal risk.
  • Your activity threatens the Service or another user.
  • Suspension is required by law or a third-party provider.
  • Information supplied during registration is fraudulent or materially inaccurate.

Where appropriate, we may provide notice and an opportunity to correct the issue.

We may immediately suspend access when necessary to prevent harm, unauthorized access, fraud, or unlawful activity.

You may stop using the Service at any time.

26. Effect of Termination

When your account or subscription ends:

  • Your right to use paid features ends.
  • You remain responsible for outstanding fees.
  • You may lose access to Customer Content stored in the Service.
  • Content already published on connected websites may remain published.
  • Provisions intended to survive termination will remain effective.

Surviving provisions include ownership, payment obligations, disclaimers, limitations of liability, indemnification, dispute terms, and general legal provisions.

27. Disclaimers

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis.

ImprintSEO disclaims all express, implied, and statutory warranties, including warranties of:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Availability
  • Security
  • Reliability
  • Title
  • Quiet enjoyment

We do not warrant that:

  • The Service will meet every requirement.
  • The Service will be uninterrupted or error-free.
  • All vulnerabilities or errors will be corrected.
  • AI-generated content will be accurate or original.
  • Published content will rank in search engines.
  • Data will never be lost.
  • Third-party integrations will remain available.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

28. Limitation of Liability

To the maximum extent permitted by law, ImprintSEO and its owners, directors, employees, contractors, affiliates, and licensors will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages.

This includes loss of:

  • Profits
  • Revenue
  • Business opportunities
  • Search visibility
  • Data
  • Goodwill
  • Website traffic
  • Customers
  • Reputation

We will not be responsible for claims arising from:

  • AI-generated output
  • Content you publish
  • Search-engine ranking changes
  • Third-party services
  • Connected website failures
  • Unauthorized access caused by your credentials or systems
  • Failure to maintain backups
  • Your violation of law or third-party rights

To the maximum extent permitted by law, our total aggregate liability relating to the Service will not exceed the greater of:

  1. The amount you paid to ImprintSEO during the six months immediately preceding the event giving rise to the claim; or
  2. USD 100.

These limitations apply regardless of the legal theory and even if a remedy fails its essential purpose.

Nothing in these Terms limits liability that cannot legally be limited, including liability for fraud, wilful misconduct, or other non-excludable matters.

29. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless ImprintSEO and its owners, employees, contractors, affiliates, and licensors from claims, losses, liabilities, damages, judgments, penalties, and reasonable legal expenses arising from:

  • Your Customer Content
  • Content published through your account
  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of law
  • Your infringement of another person’s rights
  • A website or account connected without proper authorization
  • Actions of your employees, contractors, clients, or team members

We may control the defence of a matter subject to indemnification. You agree to provide reasonable cooperation.

30. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

The courts located in Delaware, United States will have exclusive jurisdiction over disputes, unless applicable consumer law requires another forum.

Before filing a formal claim, each party agrees to attempt to resolve the dispute by sending written notice and allowing at least 30 days for a good-faith resolution.

Insert arbitration terms here only after obtaining jurisdiction-specific legal advice.

31. Consumer Rights

Nothing in these Terms limits mandatory rights available to consumers under applicable law.

Where a provision conflicts with a non-waivable consumer-protection law, that law will apply only to the extent of the conflict.

32. Force Majeure

We will not be liable for delay or failure caused by events outside our reasonable control, including:

  • Natural disasters
  • War or civil unrest
  • Government action
  • Labour disputes
  • Internet failures
  • Power outages
  • Cyberattacks
  • Epidemics
  • Cloud-provider outages
  • Failure of third-party APIs or platforms

33. Changes to These Terms

We may update these Terms periodically.

For material changes, we may provide notice through the Service, by email, or through another reasonable method.

Updated Terms become effective on the date stated in the notice. Your continued use after that date constitutes acceptance, except where applicable law requires express consent.

If you do not agree to an update, you must stop using the Service and cancel your subscription.

34. Notices

We may send notices to the email address associated with your account or display them within the Service.

You are responsible for maintaining a current email address.

Legal notices to ImprintSEO should be sent to:

ImprintSEO
Email: support@imprintseo.com

35. General Provisions

These Terms, the Privacy Policy, the applicable order or checkout page, and any signed agreement form the entire agreement concerning the Service.

If a provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will continue in effect.

Our failure to enforce a provision is not a waiver.

You may not assign these Terms without our prior written consent. We may assign them as part of a merger, restructuring, financing, sale of assets, or transfer of the Service.

No agency, partnership, employment, franchise, or joint venture relationship is created by these Terms.

Headings are included for convenience and do not affect interpretation.

36. Contact

For questions about these Terms, contact:

ImprintSEO
Support: support@imprintseo.com
Legal notices: support@imprintseo.com

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